CHANGE OF E-MAIL AND MOBILE NUMBER IN GST PORTAL
The Goods and Services Tax
Act, 2017 came into force in India with effect from 1.7.2017.
Persons applying for new
registrations approach certain intermediaries for that purpose. But the
intermediaries instead of furnishing the taxpayer’s e-mail ID and Mobile
number, they furnish their own e-mail ID and mobile number and not disclosing
the same to the taxpayers and hence the taxpayers will have to depend on them
for further activities such as amendment of registration, return filing and tax
payment etc.
In order to avoid such
difficulties, new functionality to update the email and mobile number of the
authorized signatory has been introduced in the GST System and the relevant press
release is given below for ready reference.
PRESS RELEASE
DATED 14.6.2018
Change of email
and mobile number
of
the
authorized signatory
by taxpayers
with assistance from the
jurisdictional tax officer
Complaints are being received from taxpayers that the intermediaries who were
authorized by them to apply for registration on
their behalf had used their own email and mobile number during the process.
They are now not sharing the user
credentials with the taxpayer on whose behalf they had done the registration in
the first place and the taxpayer is at
their
mercy.
With a view to address this difficulty of the taxpayer, a functionality to update email and mobile number of the authorized signatory is available in the GST System. The email and mobile number can be updated by the concerned Jurisdictional tax authority of the taxpayer as
per the following procedure:
Steps
to
be followed:-
1.
Taxpayer is required to approach the concerned jurisdictional Tax Officer to get the
password for the GSTIN allotted to the business.
<Jurisdiction can
be
checked through Search Taxpayer option
available on https://www.gst.gov.in,>. Allotted jurisdiction is displayed in
red
text>
2.
Taxpayer would be required to provide valid documents to the
tax
officer as proof of
his/her identity and
to
validate the business details related to
his
GSTIN.
3. Tax
officer will check
if the
said person is
added
as
a
Stakeholder or Authorized
Signatory for that GSTIN in the system.
4. Tax officer will upload necessary proof on the GST Portal in support to authenticate the
activity.
5. Tax officer will enter the new email address and mobile phone number provided by the
Taxpayer.
6. After upload of document, Tax officer will reset the password for the GSTIN in the
system.
7.
Username
and Temporary password reset will be communicated
to
the email address as
entered by the Tax Officer.
8. Taxpayer need
to login on GST Portal https://www.gst.gov.in/ using the First time
login link.
9. After first time login with the Username and Temporary password that was emailed to
him, system would prompt the taxpayer to change username and
password. The said
username and
password can now be used by the taxpayer.
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